WELCOME TEAM:
ROLES & TRAINING
Greeter Role
• Set the stage: Offer an enthusiastic, sincere welcome that makes every guest feel expected. • Huddle with purpose: Be punctual for the team huddle to align with the morning's vision. • Stay visible: Keep your name tag on so guests know exactly who to turn to. • Own your space: Check in with your leader to confidently step into your assigned area. Pass the Sunday programs and communion items to guests as they arrive. • Host the doors: Open doors with a smile and a warm verbal welcome for everyone who walks up. • Work the room: Move gracefully through the lobby to engage guests, tidy up, or get coffee. • Radiate warmth: Maintain open body language with direct eye contact, a genuine smile, and great posture. • Walk the extra mile: Personally escort guests to their destinations rather than just pointing the way. • Stay positioned: Remain fully present in your area until the message begins. • Protect the moment: Keep your focus entirely on guests by refraining from phone use, eating, or drinking.
Info Team
• Provide clarity: Guide our guests confidently with helpful answers, directions, and clear next steps. • Stay knowledgeable: Study the website and Weekly Guide so you can speak with authority on church life. • Welcome families: Master the details on NextGen ministry locations and age groups to ease parents' minds. • Be a guide: Enthusiastically walk alongside new guests to show them around our home.
Usher Team
• Pave the way: Make engaging with the service effortless by confidently helping guests find ideal seats. • Light the path: Show up on time for the huddle and carry a flashlight to guide guests seamlessly. • Take headcount: Quietly and accurately count the attenders in your section between worship and the sermon.Lead the offering: Facilitate a smooth offering experience by passing buckets from front to back • Reset the room: Partner with the Prep Team after service to leave the auditorium ready for the next group. • Stay knowledgeable: Study the website and Weekly Guide so you can speak with authority on church life. • Welcome families: Master the details on NextGen ministry locations and age groups to ease parents' minds. • Be a guide: Enthusiastically walk alongside new guests to show them around our home.
Parking Team
• Own the first impression: Deliver a high-energy, confident welcome the moment a car pulls onto the property. • Connect through the glass: Smile and greet guests warmly right through their windshields. • Navigate safely: Direct traffic clearly and efficiently into open spaces and toward the main entrance. • Shine a light: Confidently use your light wands to guide drivers safely when it is dark.